Formal enforcement began with a final notice of work covering issues such as a faulty fire alarm, blocked fire escapes, insecure entrance doors, broken staircases, toilets not working, water leaks and dangerous electrics.

Authorities also reported that the tenants occupying the HMO had been threatened with eviction after highlighting problems, while several complaints were made by neighbours and others about anti-social behaviour.

Penalty notices were issued due to non-compliance and breaches of regulations covering the management of the properties and eventually the council removed Dorval’s HMO licences, deeming her no longer a fit and proper person to operate the properties.

Dorval claimed some of the issues were down to tenants, and appealed to a first-tier housing tribunal; however, the tribunal endorsed the council decision in October 2020, although the fines were reduced to £23K following an appeal.

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