Approximately 600,000 rented households currently pay an all-inclusive sum to their landlords - this includes payments for gas and electricity, meaning the tenants’ names may not appear on individual bills. 

Predictions of high prices are set to be a feature of the energy market at least until well into next year and have created fresh urgency to future-proof protections for renters, including ensuring they can control their energy supply and aren’t subject to practices that exclude them from the market such as sub-metering says Citizens Advice in a new report. 

Polly Neate, chief executive of Shelter, has come out in support, stating that tenants whose energy bills are included in their rent or service charge cannot directly claim the energy discount. Instead, they will be at the mercy of their landlord passing on this much-needed support. 

She has stated that it is unfair that those at the very sharp end of this crisis could miss out on this much-needed support. The government is looking into this as they’ve acknowledged it’s not right. We urge them to make sure this support goes straight to the people who need it the most, not their landlords. 

The government says it expects landlords to pass on the discount, stating that landlords who resell energy to their tenants should pass the discounted payments on appropriately, in line with Ofgem rules to protect tenants.  

Some 29m households in England, Scotland, and Wales will start receiving the rebates in six monthly installments.

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